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Hassle-Free Returns
At Cream Botanics, your satisfaction is our top priority. We stand by the quality of our products with a 100% guarantee. If you’re not completely satisfied with your purchase, please don’t hesitate to reach out. Our team is ready to assist you with a smooth and hassle-free return process, ensuring your experience with us is nothing short of excellent.
Wholesale Opportunities
Dive into the lucrative world of hemp with Cream Botanics at your side. Our sales team is eager and excited to hear from you, ready to explore wholesale opportunities that benefit us both. Whether you’re looking to stock our premium products or collaborate on exclusive offerings, we’re here to forge lasting partnerships. Let’s grow together in this dynamic industry.
Your Botanical Compass
Navigating the vast world of wellness can be complex, but you’re not alone. Our knowledgeable consultants are here to light the way, offering expert advice and personalized recommendations. From product insights to usage tips, our staff is equipped to answer any inquiries you may have. Reach out today and let our consultants enhance your hemp journey with their unparalleled expertise.
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Frequently Asked Questions
If the answers provided here don’t fully address your questions, please don’t hesitate to drop us a message. Our staff is eager to hear from you and assist with any further inquiries you might have.
I received my device, and I cannot make it work. What should I do?
Depending on the type of device you have received, it might be an autodraw or have an activation button. For devices with a button, press the power button 5 times to activate, then press and hold the power button while inhaling to use. If it’s an auto draw device, simply inhale 4-5 times to activate. Should you encounter any issues, please contact us immediately for a replacement.
Why can’t my order go through?
If you are located in one of the states we unfortunately cannot ship to, our system is designed to recognize this and will not process orders to these locations. We apologize for any inconvenience this may cause and appreciate your understanding.
How long does it take to get a replacement?
Should you need a replacement, our team will request the category (melted, knockout, diamonds), flavor, and a picture of the malfunctioning device. Once we have received your information, it typically takes about 2-3 days for your replacement product to be shipped out.
How do I become a wholesaler?
Becoming a wholesaler with us is straightforward. Simply fill out the contact form on our website with your company name, contact person, and the state where your business is located. Providing us with comprehensive information will expedite the onboarding process, and we’re excited to welcome you to our growing family of partners.
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